We’re refunding everyone’s tickets as we speak – unfortunately this has to be done manually; we have to process each refund individually which is a huge amount of work. This combined with various processing times for the credit card companies and PayPal (and the fact that well over half of the tickets sold at the time we were forced to cancel) could mean that some of the refunds may not reach your account until a couple of weeks into January. We hope you can bear with us as we undertake this task.
We are refunding the full price of the tickets however as per our ticket T&Cs there is a £1.50 charge per ticket which is unfortunately non-refundable. We are sorry for any inconvenience and hope you understand we are doing all we can!
Thanks for buying your ticket to the NYE event, we really appreciate your support and hope that you find something brilliant to do for NYE instead. There are quite a few suggestions on the Planet Angel forum and it looks like several people are hooking up at various events...
Meanwhile we’re now looking forward and planning a fantastic Party on February 15th, where the popular consensus appears to be that we should celebrate New Year!
Hopefully see you there, love, Angel & Pete